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RETURNS/EXCHANGES

The Bodii Hair Products team is always committed
to your full and total satisfaction.

If for any reason you are not completely satisfied with your
online purchase, simply return the unused portion to us and
we will be happy to credit your account for the purchase
amount or exchange the item(s) for another product of
equal or lesser value of your choosing.

Please email us at info@bodii.com.au to receive a Return
Authorization Number (RAN) carefully pack your item
to avoid damage in transit and return it to:


Bodii Hair Products

Level 1, Myer Centre.
22 Rundle Mall,
Adelaide. 5000


Please include your original invoice along with noting:

(1) the return authorization number
(2) the reason for your return; and
(3) your request for either a credit
or an alternate item(s).


For your protection and to ensure prompt delivery,
it is recommended that you send your return via
an insured method which can be tracked
in the case of loss.


Return shipping fees are not refundable.


In the case of damaged items, please contact
us immediately at info@bodii.com.au
for assistance.

When your order arrives, please inspect the
carton for any damage that may have
occurred during transit.

Should damage have occurred during shipment,
please contact us immediately and retain the
shipping box, packing materials and the
damaged items for inspection.

We always endeavor to process your
return or exchange promptly:

•Most returns are processed within 3-7
business days of our receipt;

•Most exchanges are processed within 7-10 business
days of receipt and are shipped via standard
shipping service.

Transit time for such packages is usually 5-7
business days from the time of shipping.

We typically send an email confirming our receipt
and the processing of your return.

Please note
Only products purchased via our online site
may be returned for refund or exchange.

As always, it is our mission to make both the purchase
and use of our products a wonderful experience.


Returns Policy – updated March 1, 2017

Bodii Haircare © 2017 All Rights Reserved.
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